Privacy Policy

Effective Date: December 18, 2026
Last Updated: December 18, 2025

This Privacy Policy explains how PlainDivorce (“PlainDivorce,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit or use PlaidDivorce.com (the “Website”) and related services, including purchasing and downloading digital products (collectively, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1) Who We Are

PlainDivorce provides self-help informational resources and downloadable materials related to uncontested divorce procedures in various jurisdictions.

Contact (Privacy): [email protected]

2) Information We Collect

We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from service providers.

A. Information You Provide

Contact information: name, email address, and any information you include in messages you send us (for example, through a contact form or support email).
Order information: purchase history, products purchased, order identifiers, and (if applicable) download or delivery details.
Customer support content: information you choose to share when requesting help (for example, a screenshot of an error or a description of a problem).

B. Payment Information

Payments for purchases are processed by third-party payment processors (for example, Stripe). We do not receive or store your full payment card number. The payment processor may collect and process payment details in accordance with its own privacy practices.

C. Information Collected Automatically (Cookies + Similar Technologies)

When you use the Website, we (and our service providers) may automatically collect certain information through cookies, pixels, server logs, and similar technologies, such as:

Device and technical data: IP address, browser type, device type, operating system, language, and approximate location (derived from IP).
Usage data: pages viewed, time spent, clicks, referring/exit pages, and interactions with the Website.
Performance data: error logs and diagnostic data to help maintain and improve the Services.

3) How We Use Information

We use information to operate, maintain, and improve the Services, including to:

process transactions and deliver purchased digital products;
provide customer support and respond to inquiries;
send transactional messages (for example, receipts, delivery emails, or important service notices);
improve Website functionality, performance, and user experience;
analyze traffic and usage trends (for example, via analytics tools such as Google Analytics);
detect, prevent, and investigate fraud, abuse, security incidents, and technical issues;
comply with legal obligations and enforce our Terms of Service.

4) How We Share Information

We do not sell your personal information in exchange for money. We may share information in the following circumstances:

Service providers: We share information with vendors who help us run the Services (for example, payment processing, website hosting, analytics, email delivery, fraud prevention, and customer support tools). These providers are permitted to use information only to perform services for us, subject to their agreements and applicable law.
Transaction and security: We may share information to process payments, prevent fraud, verify identity, or protect the Services.
Legal and compliance: We may disclose information if required by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect rights, safety, and security, or to investigate suspected wrongdoing.
Business transfers: If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be disclosed or transferred as part of that transaction.

5) Cookies, Analytics, and Advertising Choices

Cookies are small text files stored on your device that help websites function and remember preferences. We use cookies and similar technologies for site functionality, analytics, and security.

Analytics: We may use analytics providers (such as Google Analytics) to understand Website usage and improve our Services. These tools may set cookies or collect device identifiers and usage information.

Advertising: We may use advertising or measurement tools (for example, conversion pixels) to understand the effectiveness of marketing and to show relevant ads. Where required, we will request consent through a cookie banner or similar mechanism.

Your choices: You can control cookies through your browser settings and may be able to opt out of certain analytics/advertising features using provider opt-out tools. Disabling some cookies may affect Website functionality.

6) Email and Marketing Communications

We may send you transactional emails related to your purchase (for example, receipts and download delivery). If we send marketing emails, you can opt out at any time by using the unsubscribe link in the email or by contacting us at [email protected].

7) Data Retention

We retain personal information only for as long as reasonably necessary to provide the Services, maintain business records (including tax and accounting records), resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

8) Security

We use administrative, technical, and organizational measures designed to protect information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9) International Users and Cross-Border Transfers

If you access the Services from outside the United States, your information may be processed and stored in countries where we or our service providers operate. Data protection laws may differ from those in your location. By using the Services, you understand that your information may be transferred to and processed in such jurisdictions.

10) Children’s Privacy

The Services are not directed to children under 13 (and we do not knowingly collect personal information from children). If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

11) Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to request access, correction, deletion, or portability, and the right to object to or restrict certain processing.

To make a request, contact us at [email protected]. We may need to verify your identity before responding.

California Notice (If Applicable)

If you are a California resident, you may have rights under applicable California privacy laws (such as the CCPA/CPRA), including rights to know, access, delete, and correct certain personal information, and to opt out of certain “sharing” for cross-context behavioral advertising (as defined by law). If we engage in such “sharing,” we will provide an appropriate opt-out mechanism where required.

Canada Notice (If Applicable)

If you are in Canada, you may have rights under applicable Canadian privacy laws (including PIPEDA and related provincial privacy laws). You may request access to, or correction of, your personal information by contacting us at [email protected].

12) Third-Party Websites

The Website may contain links to third-party sites (for example, court or government websites). We are not responsible for the privacy practices or content of those third parties. Your use of third-party sites is subject to their own terms and privacy policies.

13) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of the Services after changes become effective means you accept the updated Privacy Policy.

14) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at: [email protected]